Help for a Visioneer 9220 That Won't Install the Drivers

Hardware devices, such as a Visioneer OneTouch 9220 scanner, require specific software, or deivers, to operate correctly. Drivers allow the scanner to share information with the other parts of the computer. The Visioneer OneTouch includes capability for scanning multiple photos in a single pass to create albums or other keepsakes. Windows may not automatically install drivers for the scanner due to an error, or the option may be turned off. The Device Manager tool provides quick driver installation service in Windows XP.

• 1

  Click the "Start" button on the Windows XP desktop, then select the "Control Panel" option. The Control Panel will open.

• 2

  Click "Performance and Maintenance," then double-click the "System" icon to open the System Properties window.

• 3

  Click the "Hardware" tab within the System Properties window, then press the "Device Manager" button. The Device Manager tool launches displaying hardware installed on the PC arranged into groups according to type.

• 4

  Click the "Universal Serial Bus Controllers" heading to open a list of USB devices. Double-click the "Visioneer OneTouch" Scanner option to open a Device Properties window.

• 5

  Click the "Driver" tab within the Device Properties window, then press the "Driver" button to launch the Windows Driver Installation Wizard. Click "Search Automatically for Updated Driver Software" to have Windows locate, then install, the best driver for the scanner.