Method One--Internet Reboot
- 1
Tune the XM radio to channel 0, and the 8-digit radio ID number will be displayed on the screen. Copy this number down.
- 2
Position the XM antenna in a spot where it will have sufficient signal strength to receive the reboot signal. Avoid trees or other obstructions. If indoors, try to place the antenna in a south-facing window.
- 3
Navigate to the XM radio website, XMradio.com/refresh, and enter the 8-digit radio ID into the window; then click "Submit." Tune to channel number 1 and verify that the XM unit will play the free preview channel. Within 20 to 30 minutes the complete station list should appear on the radio.
Method Two--Phone Reboot
- 1
Call the XM hotline at 1-800-XM-RADIO (1-800-967-2346). Follow the automated prompts and choose the option to "Refresh your XM signal."
- 2
Use the phone keypad to enter the 8-digit radio ID number acquired from the XM radio display. XM will verify this information and send the refresh signal to the radio.
- 3
Tune to channel number 1 and verify that the XM unit will play the free preview channel. Within 20 to 30 minutes the complete station list should appear on the radio.
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