- 1
Verify that the computer is turned on by making sure the power indicator is lit.
- 2
Verify that the computer is not in an energy-saving mode, such as sleep-mode. Press any key on the computer's keyboard or move the mouse to wake the computer from sleep-mode.
- 3
Verify that the monitor cable is properly attached to the monitor port on the computer.
- 4
Check the monitor cable for cracks or damage. Using a flashlight can help you identify any damage to the cable.
5/6/11
How to Troubleshoot a Gateway PC That Has No Signal to the Monitor
Gateway PCs, like a number of other desktops, can have a number of monitor issues. One of the most common issues, or error messages, is the "No Signal" message or a black screen. There are a few quick ways to troubleshoot this problem and resolve the issue without technical support.
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