How to Evaluate Performance & Provide Positive Feedback

Employers must establish an evaluation process for employees regarding their job duties and performance. This performance review should concentrate on the main aspects of job quality and quantity, knowledge, skills, and work attitude and habits. After giving a fair and impartial evaluation, the employer should address those areas of the employee's performance and provide positive feedback so the employee knows he is an asset to the company.

• 1

  Assess the employee's time-management skills to address his fulfillment of duties. Review the times when an employee arrives and leaves from work, as well as number of sick days and vacation time taken. How your employee handles deadlines and the amount of time spent on project completion allows you to properly evaluate the quality and quantity of his work. Open the avenues for dialogue with the employee so you can understand his knowledge of duties and how he communicates any problems he may have with the job or other employees.

• 2

  Evaluate managerial staff by addressing management skills, employee relations and the appropriateness of assignments made to employees and subordinates. You should also review how supervisors and managers handle employee problems and disciplinary actions.

• 3

  Create an evaluation form for regular employees and a managerial form for supervisors and managers. Evaluations should consist of a breakdown of duties and performance. Grade each category on a rating scale ranging through poor, fair, average, proficient, and exceeding expectations.

• 4

  Provide a comment section on evaluation forms where you can address those skill areas where the employee has improved in their duties and within the overall working environment. Go in-depth on what has impressed you about the employee or supervisor's work, including progress made from any previous evaluations. Once you have informed him of all positive qualities, give constructive criticism on the problem areas that may need tweaking. Allow for an exchange of ideas in finding solutions and encourage the employee to give his own feedback concerning his evaluation. A relaxed and understanding demeanor gives the employee a sense that his work ethic is taken seriously and appreciated without him becoming defensive.