How to Format a Palm Pre

If you need to format the Palm Pre due to problems or errors, you can perform a hard reset, which erases all the information and files from the unit. Save important files to your computer before performing the reset, which restores it to its factory settings.

• 1

  Remove the battery cover.

• 2

  Remove the battery and put it back in while holding the "Power" button. Keep the button depressed.

• 3

  Release the button when you see the "Palm Powered" screen.

• 4

  Press the "Up" button to confirm the "Erase all data" action.