My TomTom Won't Update MapShare

TomTom GPS devices are eligible for a program called Map Share, a service that allows users to amend current maps and share their corrections with others. Each time a TomTom is connected to a user's computer and TomTom Home opens, updates are uploaded for sharing. However, Map Share updates can only be shared if a user has a map that is no more than one year old--trying to update an old map will result in an error message. If your TomTom device will no longer work with Map Share, you must get a new map.

• 1

  Connect your TomTom to a computer with Internet access. TomTom Home will automatically open, or begin to download if your computer does not currently have it installed.

• 2

  Click "Add Maps."

• 3

  Wait for TomTom to search for the newest map available for your device. The newest version will appear as "Online," with a description and the price.

• 4

  Click "Buy" to the right of the map.

• 5

  Leave your device connected until the new map has completed downloading to your device.