Welfare Benefits Training

When times are hard, some turn to welfare benefits that include cash assistance and food stamps for help. Those in charge of administering such benefits must complete training in order to be effective helpers.

Job Overview

• Most employers provide in-service training using seminars or workshops, along with on-the-job training. Typical job duties of those responsible for managing welfare benefits include providing assistance in filling out paperwork, interviewing clients and determining eligibility for assistance, as well as explaining program rules and monitoring clients as the cases progress.

Educational Requirements

• Educational requirements for these positions can vary by location. For example, the state of New York requires completion of an associate's degree or 60 college credits; as an alternative, a high school diploma and 2 years of related experience is also acceptable. In Michigan, welfare eligibility workers must have a high school diploma or the equivalent.

Essential Skills

• Aside from formal education, those who train to work with welfare benefits must also possess certain qualities to be successful. These characteristics include good communication and interpersonal skills, as well as excellent organizational skills and attention to detail. It is also important to enjoy working with people and be understanding of their needs.