How to Access the Palm OS

Palm mobile devices are predominantly categorized as smartphones, which usually come preinstalled with a mobile operating system (OS) that can be accessed directly from the phone's menu. But in most cases, these phones also have certain capabilities that enable the Palm OS to be accessed from a computer. This requires the use of the Palm Desktop software, which allows users to establish a connection between the Palm phone and a computer, so the phone's files and OS can be accessed for synchronization without actually using the phone.

• 1

  Download and install the Palm Desktop 6.2 and HotSync Manager onto your computer. (See Resources for download information and the Palm Support site link.)

• 2

  Plug the phone into the computer using its Palm USB sync cable.

• 3

  Click the Palm Desktop 6.2 and HotSync Manager desktop icon to launch the Palm platform on your computer.

• 4

  Go to "Settings" when the HotSync Manager opens.

• 5

  Click "Connections" in the lower-left area of the left pane in the HotSync Manager.

• 6

  Check the box next to "USB" to indicate the type of connection the phone has established with the computer. This will enable the system to detect and allow the USB connection between the Palm phone and the computer, in order for the Palm OS to be accessible on the computer.

• 7

  Click "Done" to finalize the settings. When the HotSync Manager redirects, it will enable access to the Palm OS desktop and its file folders for synchronization.