How to Disable Voicemail Accounts on Starplus

Starplus Voicemail is a needed feature, but there are times when you no longer want a call to go to voicemail. For instance, you need to turn off voicemail when a user leaves the company or is transferred to another area, or when a visiting executive or employee returns to his home office branch. When you turn off the voicemail feature for a certain user, you can choose to allow the phone to continually ring until the call returns to the attendant's desk, or send it to a busy signal.

• 1

  Pick up the handset and press the "On/Off" button.

• 2

  Press "FWD" or dial "640" to enter the Call Forward settings.

• 3

  Press "6" to select all the calls received at this work station. Press "7" to choose a No Answer option, allowing the caller to ring a certain number of times and then be transferred to the attendant, who monitors unanswered forwarded calls. Press "8" to send the calls to a busy signal, or press "9" to alternate between a busy and a No Answer.

• 4

  Hang up the handset, or push the "On/Off" button. The voicemail for that user will be disabled.

• 5

  Press "On/Off" button to finalize the option.