How to Get Into Windows If I Can't Remember My Username or Password

You may be trying to log into your Windows account and find that you cannot access it because you have forgotten your user name or password. If you are connected to a Windows network and had an account assigned to you, such as on a corporate network or a university computer lab, you will need to contact your administrator or help desk to perform a network password reset. If the computer is not connected to a Windows network and is simply in a local workgroup, you can reset your password using a password reset disc or portable USB flash drive. You can only perform this action if you created a reset disk when you created your account.

• 1

  Locate your account from the list of accounts on the Windows 7 startup screen. If you do not remember your account name and it is acceptable to do so in your environment, click the name of another account that you suspect may be yours.

• 2

  Type an erroneous password and click "OK" to open the "Reset password" option.

• 3

  Click "Reset password" and connect your password reset storage device.

• 4

  Navigate through the password reset wizard by clicking "Next" and creating a new password for your account. The reset disc verifies you are the account's owner and allows you to change the password.

• 5

  Log in to the system with the new password.