Verify That System Protection is Turned On
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Click "Start" > "Control Panel."
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Click "System and Security" > "System."
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Click "System protection" in the left pane.
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Click the drive letter that represents your hard disk drive, click "Configure," and then continue to the next step. If system protection is already turned "On," exit the System Properties dialog box and go to the next section.
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Check "Restore system settings and previous versions of files," and then click "OK" twice. Other options include "Only restore previous versions of files" and "Turn off system protection."
Run a System Restore
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Click "Start."
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Type "System Restore" in the search box.
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Click "System Restore" from the results list. Type in your administrator password or provide confirmation, if prompted.
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Click the restore point with a date closest to just before problems occurred and then click "Next." Restore points are made whenever software or hardware is added or deleted.
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Verify your choices and then click "Finish" to start the restoration process.
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