How to Troubleshoot Live Meeting

Microsoft Live Meeting allows voice and video chat on the Internet or a local network. The software is part of the Microsoft Office business suite. Its functionality is useful for everything from conference calls to webinars and even PC gaming. However, like any piece of software, Microsoft Live Meeting can experience glitches. Fortunately, you can troubleshoot common Microsoft Live Meeting problems with some equipment checks and a few clicks of the mouse.

• 1

  Double-check your speaker volume level if you're having sound trouble during Live Meeting. According to Microsoft, the fastest way to adjust speaker levels is by clicking on the volume mixer button in the lower-right system tray. This button is labeled with an icon resembling a speaker. When clicked, a slider will appear. Click and drag the slider to the very top to ensure maximum speaker volume.

• 2

  Make sure your microphone and webcam are plugged in. A simple loose cable can cause Live Meeting problems.

• 3

  Right-click on the desktop icon for Live Meeting and select "Troubleshoot." The Troubleshoot option only appears if Windows recognizes the error. In some cases, a simple glitch may go unnoticed by the Windows automated troubleshooting feature, and this option will not appear.

• 4

  Click through the on-screen troubleshooting prompts for an automatic fix for your Live Meeting issue.

• 5

  Update your software. Microsoft periodically releases update patches to fix common software errors. These patches sometimes fix common, minor bugs that are not detected by the automatic troubleshooting software. Click on "Start," "All Programs" and "Windows Update" to open the updater. This program will not only update your Windows operating system software, it also scans for updates to any official Microsoft products, including Microsoft Live Meeting.