How to Troubleshoot a Socket Error 11004 Email

Socket Error 11004 typically occurs when you have a corrupt file within your Internet options. Error 11004 slows down your system and does not allow you to send or receive emails. You can use the built-in "System File Checker Tool" to fix this problem. Note that you will need to have administrative rights to access this utility.

• 1

  Click "Start" and type "cmd" in the search window. Right-click the icon that appears in the search results list and select "Run as administrator" from the drop-down menu. This will launch a "Command Prompt" with administrator privileges.

• 2

  Type, without quotes, "sfc /scannow" at the prompt and hit "Enter."

• 3

  Wait for the "System File Checker Tool" to locate and fix the corrupt file that is causing "Socket Error 11004." Follow on-screen prompts to restart your computer.