How to Unlock a C310

The Mio C310 GPS will "lock up" when the firmware is fragmented. When locked, the Mio C310 will not respond to commands and will appear frozen. A soft or hard reset can be performed on the Mio C310 to unlock it. A soft reset will just reset the internal software and unlock the device. A hard reset restores the Mio back to its factory configurations, and all current user data, such as favorites and POI files will be deleted.

• 1

  Turn off the Mio C310, if possible using the "Power" button next to the LCD screen. If the Mio will not power off, you can still perform a soft reset.

• 2

  Insert the tip of the pin into the "Reset" hole on the bottom of the Mio C310 GPS.

• 3

  Push and hold the pin deep inside the Reset hole until the Mio's home screen appears.

Hard Reset

• 1

  Disconnect any cables currently connected to the Mio C310 (e.g., AC adapter or USB cable).

• 2

  Slide the On/Off switch on the bottom of the Mio to the "Off" position with a pointed pin. Don't use the "Power" button next to the LCD screen.

• 3

  Switch the On/Off switch back to the "On" position after one minute. The Mio will perform a hard reset and unlock itself.