My Microsoft Windows Exchange 2000 User Gets Disabled for No Apparent Reason

One of the issues you may experience with Microsoft Exchange 2000 is an active user mailbox getting disabled for no apparent reason. Cause include, but are not limited to, incorrect settings, user error, or in some cases, issues with your Exchange System Manager, an administrative tool that allows you to manage all the mailboxes within your company. The best way to fix this is to reconnect the disabled mailbox in your System Manager. You will need administrative rights to perform this task.

• 1

  Open "Exchange System Manager" from the Start menu under "Administrative Tools." You will need to log in to a server computer to access this tool.

• 2

  Double-click to expand "Administrative Groups."

• 3

  Double-click "Mail Administrative Group."

• 4

  Double-click to expand "Servers." Click the server that holds the disabled user mailbox.

• 5

  Click "Mailbox Store."

• 6

  Right-click the folder labeled "Mailboxes" and choose the option "Run Cleanup Agent." This option will display a list of all disabled mailboxes.

• 7

  Find the user mailbox that gets disabled for no apparent reason. Right-click it and choose the option "Reconnect."

• 8

  Click the user account that owns the mailbox. Click "OK."