How do I Troubleshoot the Installation of Adobe Professional 8?

Adobe Acrobat Professional 8 is a program that allows portable document format (PDF) file creation, and was released in 2007 for Windows-based PCs. Errors when installing the software may be caused by another Adobe program open on your computer, which will prevent the installation wizard from proceeding with the program installation, according to Adobe. Previous versions of Acrobat can prevent a successful installation of the new software, and must be removed prior to installing Adobe Professional 8.

• 1

  Close out of any Adobe programs that are currently open.

• 2

  Disable any anti-virus programs or security programs currently running, as they prevent new software from being installed on your computer.

• 3

  Check your system to determine its compatibility with Adobe Professional 8. Click "Start" on the desktop, click "Control Panel" and "System" to view your system properties. Read the system requirements in the Acrobat Professional 8's manual to verify compatibility.

• 4

  Remove a previous version of Adobe Acrobat Professional. Click "Start," "Control Panel" and "Programs and Features." Click "Adobe Acrobat" and click "Uninstall/Change." Click "Next" in the uninstall window and restart your computer.

• 5

  Re-insert the Adobe Acrobat Professional 8 installation disc into your computer to install the software.