How to Troubleshoot Qwest

Qwest is a telephone, Internet and television service provider. If you are having problems with your Qwest service, you can use its online troubleshooter to help you discover what is going on with your service. The website will help you diagnose your problem with a series of questions. You don't have to have a Qwest technician come to your home because you're having a problem. You can troubleshoot the problem yourself and save money in surcharges.

Qwest Phone Troubleshooting

• 1

  Open your Internet browser.

• 2

  Go to the Qwest website (see Resources).

• 3

  Click "Home Phone Support" under the Support section at the bottom of the screen.

• 4

  Click the "Troubleshoot Online" icon and then follow the prompts to diagnose the problem.

Qwest Internet Troubleshooting

• 1

  Open your Internet browser.

• 2

  Go to the Qwest website (see Resources).

• 3

  Click "High Speed Internet" under the Support section at the bottom of the screen.

• 4

  Click the "Troubleshoot" icon and then click on your problem from the menu. Follow the prompts to fix your problem.

Qwest DirecTV Troubleshooting

• 1

  Open your Internet browser.

• 2

  Go to the Qwest website (see Resources).

• 3

  Click "DirecTV" under the Support section at the bottom of the screen.

• 4

  Click the "DirecTV FAQs" icon and then click on your problem from the menu.

• 5

  Use the Search box to fix your problem.