How to Use Joomla for a Knowledgebase

Joomla is a popular PHP-based content management system that allows you to create a full-featured website quickly and effortlessly. The system allows for customizations and add-ons that can easily be installed. Being a versatile system, you can have the freedom to choose what kind of website to develop. One ideal use for Joomla is as a knowledgebase. Its built-in search feature and article categorization makes it perfect for this purpose. Installing add-ons such as a document management component can also be done for organizing informative manuals and providing downloadable materials.

Create Categories Your Articles

• 1

  Log in to your Administration Panel.

• 2

  Click on the "Content" and choose "Category Manager."

• 3

  Click on the "New" icon on the upper right side of the page. Fill out the form with the information for the category you wish to create.

• 4

  Click on "Save."

• 5

  Repeat the steps until you've created all the necessary articles for your knowledgebase. Use these categories when creating content.

Install a Document Management Component

• 1

  Download a document management extension, such as DOCMan or Attachments for Content Articles, from Joomla's Extension Library.

• 2

  Log in to the Joomla Administration Panel.

• 3

  Click on "Extensions" and select "Install/Uninstall."

• 4

  Under "Upload Package File", click on the "Browse" button and choose the extension that you downloaded on your computer. Click on "Upload and Install."

• 5

  Access the document management component by clicking on "Components" in the main menu and selecting it. Use this component to upload documents or manuals for your knowledgebase.